Return & Refund Policy

At Jugaadghar, we want you to have a smooth and reliable shopping experience. Please read the following policy carefully before placing your order.

Returns

Returns are available only for eligible products and situations as mentioned in this policy.

If you receive a damaged, defective, incorrect, or otherwise eligible product, please contact us as soon as possible after receiving the order.

To help us resolve the issue quickly, you may be asked to provide clear photos or videos of the product and its packaging.

Multiple Shipments for One Order

Some Jugaadghar orders may contain products fulfilled from different warehouses or suppliers.

Because of this, products from the same order may arrive separately and at different times.

For example, you may receive one product first and the remaining product(s) later. This does not necessarily mean that your order is incomplete or that any product is missing.

If your order contains multiple products and you receive them in separate shipments, please allow the remaining shipment(s) additional time to arrive.

If you believe a product is genuinely missing after the expected delivery period, please contact us and we'll help you resolve the issue as quickly as possible.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us with:

  • Your order details

  • Clear photos of the product

  • Photos/videos showing the issue

  • Photos of the packaging, if applicable

Our team will review the issue and provide the appropriate resolution.

Refunds

If your return or refund request is approved, the refund will be processed according to the applicable payment method and circumstances of the order.

Refund processing time may vary depending on the payment provider or bank.

Non-Returnable Situations

A return or refund may not be accepted if:

  • The product has been used, damaged, or altered after delivery.

  • The issue is caused by improper use or handling.

  • The product is returned without the required information or evidence.

  • The request does not meet the applicable return conditions.

Need Help?

If you have any questions regarding a return, refund, or your order, please contact us.

We'll review your concern and try to provide a solution as quickly as possible.

Jugaadghar — Because Every Home Needs Jugaad.